Our Services
Care for older people

Getting older shouldn’t mean losing your independence. London Care provides quality care support for its older service users, enabling them to continue living fulfilling lives in the homes that they know and love.
The support we provide ranges from simple practical support with everyday living tasks, such as housework, shopping, laundry, correspondence and other paperwork, through to help with personal care (washing, dressing, medication etc.), making or eating meals, and even higher-level clinical or nursing support. In many cases, our staff also support older people to maintain their family and social lives, perhaps escorting them outside the home.
In additional to general support for older people, we also specialise in supporting people with particular age-related health conditions, such as dementia and Parkinson’s disease.
London Care’s services for older people are highly personalised. Each care plan is individually designed in partnership with the service user to take account of their particular needs, goals and aspirations and the success of each service is measured in terms of whether those personal outcomes are achieved. This person-centred approach gives our older service users more choice and control over when and how their support is provided.
We take care to match our workers with our service users to ensure a great fit for both skill and personality; it is our aim to provide staff who are companions as well as care professionals.
Click here to find out more about our vision and values.
Click here to find your local branch.
Specialist care for adults & children
Having specialist care needs shouldn’t prevent you from taking full advantage of everything life has to offer.
Our staff provide flexible, person-centred support at home or in the community for people of all ages with all kinds of physical or learning disabilities or mental health needs. We also offer bespoke services for people with dementia and those at the end of life. Click on the link below for more information how our specialised care services can support you or your loved ones.
Support for people with physical disabilities

Having specialist care needs should not prevent you from taking full advantage of everything life has to offer. Our care workers provide support at home which enables people with physical disabilities to live independent and active lives.
We help people with the full range of daily living tasks whether personal care, meal preparation, laundry, shopping, housework or managing finances and correspondence. In addition we support our physically disabled service users to lead an active social life, supporting them outside as well as inside the home.
Our care plans are built to accommodate not just the assessed needs of the service user, but also their preferences and aspirations. This person-centred, outcome-focused approach gives our service users more choice and control over when and how they access the support they need.
When want your care workers to be a great fit with your life, so we take the time to learn about your needs, interests and preferences and match workers with you accordingly.
As well as supporting adults with physical disabilities, we also provide support to many children and young people. With extra checks and specialist training for staff, we are able to help these younger service users to get the best start in life and to do our bit to offer them as fun-filled and active a childhood as possible.
Click here to find out more about our vision and values.
Click here to find your local branch.
Support for people with learning disabilities

Two women, one of them disabled, making rhythm exercises
We believe that having specialist care support needs should not prevent you from taking full advantage of everything life has to offer. Our support workers provide support to help people with learning disabilities to lead independent and active lives, whether they live with family carers, in their own homes or in a supported living setting.
We user person-centred approaches to support people with learning disabilities to fulfil their potential and to make as many choices about their lives as they are able. We also work hard to ensure that where our support staff make choices on behalf of a service user who lacks the mental capacity to make those choices, they do so in the service user’s best interests.
We see the person before the disability, even where a service user’s behaviour is very challenging. Our support staff receive extensive training in supporting people who might present behaviour that is difficult to manage and we always have the rights, dignity and safety of our service users at the forefront of our minds.
We support dozens of people with learning disabilities to maximise their independence whatever the extent of their impairment. Whether providing sensory stimulation to the most profoundly disabled or supporting young adults to set up independently in a new home, we adhere to our principles of empowerment and person-centredness, making a real difference to every individual we support and focusing on achievable aspirations and goals.
Importantly, we take special care to ensure that we match the right care worker with the right service user, looking to build a relationship centred on trust and companionship.
Click here to find out more about our vision and values.
Click here to find your local branch.
End of Life Care

Just as every person has the right to live the life of their choosing in dignity, so we believe that everyone also should have the right to die in a dignified manner. Our specialist end of life care teams help many people with terminal illnesses to die at home in the way they feel most comfortable, in many cases surrounded by their families and loved ones.
Working closely with palliative nurses and other care teams, our end of life teams help service users to plan and manage the final weeks, days and hours of life, managing pain and discomfort and putting into effect agreed plans of care. Our staff are trained and supported to understand and cope with the unique challenges and pressures of this type of care, providing unobtrusive, sensitive support which promotes dignity.
Receiving end of life care at home, rather than in a hospital or hospice, allows the service user to be close to their family and to draw comfort from familiar surroundings. Family members can also be more confident that their loved one is receiving a personalised programme of care, helping to raise the quality of the time they have left.
Click here to find out more about our vision and values.
Click here to find your local branch.
Reablement

Any one of us could suffer a knock-back in life because of accident, injury or illness that threatens our independence. Our trained reablement teams support people of all ages and needs to regain their skills and confidence at home, reducing or removing all together the need for ongoing care.
Returning home after a spell in hospital can be daunting for anyone, especially where they have lost physical strength or confidence in their own abilities, sometimes in relation to the simplest of tasks. Our expert reablement teams comprise specially trained support staff who work in partnership with occupational therapists, physios, nurses and a range of other professionals to work with the individual in achieving a smooth transition to partial or full independence.
Unlike some other approaches to care support, reablement places a particular emphasis on supporting the individual to help themselves. Short and long-term goal-setting allows the service user to make small steps towards independence. Supported by our experienced and highly-trained staff, the individual will, day by day, stretch the limits of their capability in line with agreed goals, at each step regaining skills and confidence. Progress is closely monitored and the reablement plan adjusted as necessary to respond to the service user’s changing abilities.
Department of Health data shows that successful reablement programmes reduce the need for long-term care, with 68% of people no longer requiring any care at all upon completion of the programme. Talk to London Care about how we could make just such a difference to you or your loved one.
Click here to find out more about our vision and values.
Click here to find your local branch.
Extra Care

Needing access to high quality care around the clock needn’t mean sacrificing all of your independence or privacy.
Extra Care, sometimes known as assisted or supported living, provides service users with access to high levels of care without having to sacrifice all of their autonomy. Our schemes operate in purpose-built properties, which provide accessible and safe housing for older people who are unable to live completely independently. Our skilled and specially trained care worker teams are on site twenty-four hours a day, ready to provide support as and when it is required. Our Extra Care Schemes strike an important balance for service users who require high levels of support but don’t wish to yield all of their independence.
Whilst our Extra Care Schemes have a communal spirit, the care we give our service users is highly personalised. We build tailored care plans which accommodate not just the assessed needs of the service user, but also their unique preferences and aspirations. This enables us to deliver a personalised, outcome-focused service. So, whilst tenants in our Extra Care schemes can access the benefits of their community, they can still count on getting the person-centred care they desire.
The care workers at our Extra Care sites are passionate about creating vibrant communities in which service users can play as active a role as they choose. In addition to developing a calendar of engaging social activities, we also run scheme-wide initiatives which help service users to stay fit and healthy, such as onsite GP clinics, nutrition workshops and exercise programmes.
Click here to find out more about our vision and values.
Click here to enquire at your local branch about Extra Care sites near you.

